Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Lindley | GPhC Registration No. 9012511 | Last Updated: July 2026

Pharmacy Weight Loss Lindley is a GPhC registered online pharmacy weight loss clinic serving patients in Lindley, UK. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Data We Collect

When you use our services, we may collect the following types of personal information:

• Identity data: full name, date of birth, gender
• Contact data: email address, phone number, billing and delivery address
• Health data: medical history, current medications, weight, BMI, and other clinical information relevant to your treatment
• Payment data: transaction details processed securely through our payment provider
• Technical data: IP address, browser type, device information, and website usage data collected via cookies

Health data is classified as special category data under UK GDPR. We collect and process this data only with your explicit consent and to provide safe, appropriate clinical care.

2. How We Use Your Data

We use your personal data for the following purposes:

• To assess your suitability for weight loss treatments and issue prescriptions where clinically appropriate
• To fulfil and dispatch your orders, with delivery completed within 1 working day of pharmacist approval
• To communicate with you regarding your treatment, order status, or account
• To maintain accurate medical records in compliance with GPhC standards
• To process payments and prevent fraud
• To improve our website and services through anonymised analytics

We will never sell your personal data. We process your data lawfully on the basis of consent, contractual necessity, legal obligation, and legitimate interests as applicable.

3. Cookies

Our website uses cookies to enhance your browsing experience and help us understand how visitors interact with our site. Cookies are small text files stored on your device.

We use the following types of cookies:

• Essential cookies: required for the website to function correctly
• Analytics cookies: help us understand site traffic and usage patterns using anonymised data
• Preference cookies: remember your settings and preferences for future visits

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

4. Third-Party Sharing

We may share your data with carefully selected third parties only where necessary:

• Dispensing and fulfilment partners: to process and deliver your medication
• Payment processors: to handle transactions securely
• IT and hosting providers: who support the operation of our website and systems
• Regulatory bodies: such as the GPhC or NHS, where we are legally required to disclose information
• Other healthcare professionals: where sharing is necessary for your clinical care and safety

All third parties are contractually required to handle your data securely and in accordance with UK GDPR. We do not transfer your data outside the United Kingdom.

5. Data Retention

We retain patient medical records for a minimum of eight years from the date of last treatment, in line with NHS and GPhC guidance. Financial and transactional records are retained for six years. After the applicable retention period, data is securely deleted or anonymised.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Our systems use encryption, secure access controls, and regular security reviews to safeguard your information.

7. Contact Us

If you have any questions about this privacy policy, wish to make a data subject request, or have a concern about how we handle your personal data, please contact us directly. We aim to respond to all data-related enquiries within 48 hours.

Pharmacy Weight Loss Lindley
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

This policy may be updated periodically. Any significant changes will be communicated to you directly or published clearly on our website.